QiFlow FAQ

Is the new studio open?

`-Yes! We officially opened June 11th at 3827 Steele Street.

What should I do if I was a member of QiFlow before the move and can no longer access my account?

We have a new website and new online scheduler which means all members of QiFlow RiNo and/or Edgewater need to create a new member account at qiflow.com under the sign up here tab.

If you have a class package or buyout membership that needs to be transferred, please create a new member account and send us an email at info@qiflow.com at Attention: Dawnelle

If you have a class package, let us know how many classes you had remaining. We will send your name and info to our online schedule company – Mind Body Online. Once purchase and remaining classes are confirmed by Mind Body Online (MBO) we will activate your new member account.

Once your account becomes active, you will have 6 months to finish your class package.

How do I get there?

We are located in a warehouse division between York and Steele on 38th Street. The easiest access is on Steele Street. Google Maps brings you to the Denver Human Health Buidling, but that’s not where we are. Take the private road into the warehouse division located behind the Human Health Building. We have a front and back entrance, with plenty of parking on both sides. The front entrance of the studio is located on the South side of the building next to Raft. The back entrance to QiFlow is located on the North side of the building across from Cluster Studios.

Is there parking available?

Yes!! Lots of parking is available for cars and bicycles. 

Do you have showers?

Yes! We have three showers for women and one shower on the way for men. The shower rooms are stocked with shampoo, conditioner, body soap, hair dryer, curling iron, hair ties, etc. Bring a shower towel with you. We are working on washer and dryer hookups at the new studio. Until then, please bring your own towel. There are lockes and changing areas availalbe for both men and women. Locks are not provided. Please bring a lock if you wish. QiFlow is not responsible for lost, stolen, or damaged items.

What is a buyout membership?

A buyout membership is one that is prepaid for a period of time. The QiFlow buyout memberships save you money and include unlimited classes for 30, 90, 180, 365 days. The QiFlow365 is the best deal at $900 for the year, which adds up to $75 each month. A one-time payment for huge savings! Invest today at qiflow.com/rates/

What is included in a membership?

As a QiFlow member, you have unlimited access to 50+ classes per week and you are eligible to participate in the monthly QiFlow Movement Challenge.

All auto-pay members, receive 5% off QiFlow retail.

The memberships eligible to participate in the QiFlow Movement Challenge are the QiFlow Auto-Pay Membership and Buyout Memberships such as QiFlow30, QiFlow90, QiFlow180, QiFlow365. Class package holders, Class Pass and Intro Offer members are not eligible for the movement challenge.

What is the QiFlow Movement Challenge? Begins September, 1st, 2017 

Get paid to workout and yoga … the QiFlow Movement Challenge is a monthly challenge that encourages members to MOVE!

Every month, win $25 QiFlow dollars by taking 20 classes in one calendar month. Members can win as many times as they want. All anyone has to do to win is take 20 classes in one month.

The QiFlow Dollars can be used to pay for QiFlow workshops, teacher trainings, QiTopia, and retail. The QiFlow bucks cannot be used to purchase memberships or class packages. Members can save the QiFlow dollars every month to purchase bigger items such as teacher training and QiTopia. If you win three months, you’ll have $75 QiFlow dollars (cannot be exchanged for cash or memberships of any kind) to apply toward a training or retreat. Use your dollars as you wish.

You must be a QiFlow member to participate in the monthly movement challenge. It is the responsibility of the member to make sure they are checked in for every class. Check in with teachers, no matter how well you know them, before and/or after each class. If you’re not checked in, it doesn’t count.

What kind of classes do you offer?

QiFlow is Class Pass in one studio!

One place for YOGA, CYCLE, HIIT, and FLOW!

The (Qi)FLOW program is our signature program of New Movement New Results. The FLOW program is unique and totally different than anything else in Denver. The FLOW program offers SculptFLOW, BarreFLOW, StepFLOW, BoxFLOW, and FLOW classes. The FLOW program is perfect for people who are bored with yoga or burned out from workouts. We move weird and we have fun!

What should I bring?

Bring shoes, water bottle, sweat towel, and yoga mat. We also provide yoga mats, sweat towels and shower towels free of charge if you forget yours, but we cannot guarantee availability. We suggest that you bring your own sweat and shower towel on a daily basis.

For cycle classes, you can wear either spin shoes or tennis/running shoes. No shoes necessary for yoga or FLOW classes. 

We love Barefoot training at QiFlow! Barefoot training is encouraged, but not forced. Be prepared to take your shoes off in some HIIT and CORE workouts, as well as yoga and FLOW classes. Barefoot training is only an option, not a requirement.

How can I sign up for classes?

We have our own APP! Go to the App store and search for QiFlow. Download the app and create an account. You can sign up for classes and purchase a membership on the QiFlow custom app or online at qiflow.com. 

ClassPass -> If you want more than 3 visits a month, we offer 5- and 10-class packages which can be purchased online or on the QiFlow app.

What if I want to cancel my membership?

The only membership that needs to be canceled is the month-to-month auto-pay membership.

Send an email to billing@qiflow.com with Attention: Toni in the subject line.

If you email us within 30 days of your next charge then your membership will be canceled automatically. If your email is sent without a 30-day notice, your membership will be charged for one more month and then automatically canceled for the following month.

The 30-day cancellation notice is the responsibility of the member. We do not offer refunds or extensions on auto pay memberships.

What if I purchased a buyout membership, but didn’t have time to come to the studio? Can I get a refund?

The prepaid buyout memberships are discounted memberships that cannot be refunded. Memberships begin on the date of purchase and run consecutively for 30, 90, 180, 365 days. No refunds or extensions. No exceptions.

What are the new studio membership rates?

  • $60/30 day Intro Offer for New Clients
  • $109/month (auto-pay membership, cancel anytime with a 30-day notice)
  • $125/30 days (30-day membership for one-time payment of $125)
  • $285/90 days (90-day membership, save $42, breaks down to $95/month)
  • $500/180 days (6-month membership, save $156, breaks down to $83.33/month)
  • $900/365 days (12-month membership, save $408, breaks down to $75/month)
  • $165/10 class package ($16.50/class)
  • $90/5 class package ($18.00/class)
  • $50/Visitors Pass (7-day membership)
  • $20/Drop-in

What if I’m a beginner?

We do things differently at QiFlow, which makes everyone at QiFlow a beginner! Our classes and teaching styles are unique and diverse and constantly changing. We like to have fun and try new things, which means that we are all in a constant state of change and exploration. Come to QiFlow to experience something new and exciting!

Why do we say “WuWei” at the end of the FLOW style of classes?

WuWei means ‘without force’; ‘not too much, and not too little’ … What WuWei means to us at QiFlow is ‘beauty in motion’ as in motion control and strength. We create shapes versus the act of doing poses or workouts. The work is focused on the creation of the shape, instead of the shape itself. The FLOW movement method is taught in the following classes: FLOW, SculptFLOW, BarreFLOW, StepFLOW, BoxFLOW, and CycleFLOW. The FLOW classes require the student to be ready for anything. New Movement New Results. We do not have one solid definition of FLOW that we can share with you. The program is ever-fluid and in constant creation. It’s best to try FLOW for 4-8 weeks to really understand the method and message behind the program. We can’t wait to see you in class!

What if I have more questions?

Come see us at the studio! We would LOVE to talk to you more about this exciting new QiFlow adventure!